Quick Help
You can Exclude specific Contacts from your Audience, even if they are in the Groups and Topics you have selected From the Audience page under Cre...
Mon, Apr 28, 2025 at 9:42 AM
You can see Sent Message details under Analytics Go to Analytics from the Menu Bar. Use Timeline to see Data for a span of time or click on a Messa...
Fri, Sep 12, 2025 at 6:49 AM
You can see who clicked on any sent message from Analytics Go to Analytics from the Menu Bar and click on your Message. Click on Email at the b...
Fri, Sep 12, 2025 at 6:22 AM
Dropped email addresses have bounced back enough times that messages are no longer sent to them Go to Analytics from the Menu Bar and click on your Me...
Fri, Sep 12, 2025 at 6:20 AM
Bounced email addresses have been rejected by the receiving email server, and the message was not delivered. Go to Analytics from the Menu Bar and cli...
Fri, Sep 12, 2025 at 6:34 AM
Delivery Rate lets you know what percentage of your Contacts received the Sent Message. Go to Analytics from the Menu Bar and click on your Message. ...
Fri, Sep 12, 2025 at 6:53 AM
The Open Rate counts what percentage of Sent Messages are reported as Opened Go to Analytics from the Menu Bar and click on your Message. Click o...
Fri, Sep 12, 2025 at 6:51 AM
Update the email address in your AMS, then Reenable Deliveries in their NoteRouter Profile To Reenable Deliveries, Go to Manage Contacts and click on ...
Wed, Mar 26, 2025 at 11:03 AM
The Click-Through Rate counts what percentage of Sent Messages are reported as having a link Clicked. Go to Analytics from the Menu Bar and click on ...
Wed, Mar 26, 2025 at 10:57 AM
You can see Sent Messages from the View details under Analytics, or the Sent Drafts from Create & Send Go to Analytics from the Menu Bar and click...
Wed, Mar 26, 2025 at 10:53 AM