Quick Help

How Do Save My Audience To Reuse It?*
You can use Saved Audiences to easily reuse any combination of Topics, Groups, Filters, etc. From the Audience page in your Create and Send flow, s...
Tue, Apr 15, 2025 at 6:51 PM
Can I Change a Saved Audience?*
You can edit your Saved Audiences from the Create and Send page From the Create and Send Page, click on the Audiences tab.    You'll se...
Tue, Apr 15, 2025 at 6:55 PM
Why Do I Have To Use Topics In My Audience?*
Topics give your Contacts control over their communication preferences To honor your Contacts' Preferences, you identify which Topics/Preferenc...
Tue, Apr 15, 2025 at 6:58 PM
How Do I Create a New Topic?*
You can add New Topics from the Manage Topics page From the Manage Topics page, click on Add from the top right.   Assign your Topic as availa...
Tue, Apr 15, 2025 at 7:11 PM
How Do I Delete a Topic?*
You can remove Topics from the Manage Topics page From the Manage Topics page, click the checkbox by the Topic you want to remove.    Then click ...
Tue, Apr 15, 2025 at 7:17 PM
What are the Defaulted Opt-Ins for a Topic?
Membership Topic mappings can be seen in the AMS Sync page Depending on your access level, you can click on Organization from the Menu Bar, then on...
Fri, Jan 24, 2025 at 5:55 PM
How Do My Contacts Opt Into a Topic?*
Your Contacts opt into Topics from their Preference Page  You can send your Contacts a link to their Preference Page by going to Manage Contacts, a...
Tue, Apr 15, 2025 at 7:24 PM
How Do I Send a Message? *
Start sending messages from the Create & Send Page from the Menu Bar Start in the Drafts Page   Click on Create a New Draft, Saved Templat...
Fri, Apr 18, 2025 at 6:18 PM
How Do I Save a Template?*
Create your own templates from Drafts using Saved Templates From your Message Draft, you can click on Actions on the top left, and then on Save ...
Fri, May 16, 2025 at 3:00 PM
How Do I Use a Saved Template?
There are two ways to save time using your Saved Templates. 1. From your Message Draft, you can click on Actions on the top left, and then on Apply Temp...
Fri, Jan 24, 2025 at 6:59 PM