NoteRouter

You can resend a message to Non-Openers from Analytics  Go to Analytics from the Menu Bar and click on your Message. Click on the Resend to Non-Op...

Solving Delivery Issues for Users and Staff First, check that the Message Audience includes Staff Contacts by looking at the Targeted Audience in Anal...

You can see Deliveries, Opens, and Clicks from the Engagement Screen Check under Engagement and click on that Contact's name, and then on the M...

Set up multi-stage drip campaigns for New Members, Birthdays, Event deadlines and more! Automations allow you to create a series of messages that g...

Set up drip campaigns for your Contacts from the Automation page Go to Automation in the Menu Bar and click New Campaign on the top right to crea...

Edit your Status, Audience, or Stages on any Automated Campaign Go to Automation in the Menu Bar or click on the birthday cake icon from the Menu Ba...

Check if your Contacts received your Automated Message from Engagement Check under Engagement and click on a Contact's name. Any Message with a...

Find your two-way texting conversations in the Texting Hub When your Contacts text your number, you can see it under the Texting Hub.  If there a...

You can mark Texting Hub conversations as Spam to block that number Checkmark a text to select it and then click on Spam on the top right. Spammed nu...

Create Keywords from the Texting Hub From the Texting Hub option in your Menu Bar, click on Keywords. Enter the Keyword and the automatic message t...