If you see an error when uploading a Contact using a CSV file, you can see why using the code and description: 



1005 - Contact not uploaded because a duplicate was detected.

  • This error occurs when an uploaded contact has a duplicate contact already in NoteRouter. Duplicates are based on email and member/nonmember.
  • The contact will not be added to NoteRouter.


1006 - Contact not uploaded because a duplicate was detected. Contact was still added to any selected Groups and/or Topics.

  • This error (warning) occurs when a duplicate contact was found, but we were still able to add the selected groups/topics to the existing one. Duplicates are based on email and member/nonmember.
  • The contact will will not be saved, but the existing one will be updated.


1007 - Contact uploaded without a birthdate because the birthdate format for the contact is incorrect. Dates must be formatted as mm/dd/yyyy. You can re-upload corrected birthdates for contacts on the Fields & Data screen.

  • This error occurs when an uploaded contacts birth date value is incorrectly formatted.
  • The contact will still be saved, but without the birthday field.


1010 - Failed to save contact for an unknown reason; please contact NoteRouter support and include your file.

  • This error code acts as a catch all. AKA, we didn’t predict this happening.
  • This is common to occur with malformed data or the result of a bug.
  • The contact will not be saved.


1012 - Contact not uploaded because of an invalid value for the member/nonmember column. Member/nonmember column values must be set to either “Member” or “Nonmember” for each contact.

  • This error occurs when we cannot tell if the uploaded contact is supposed to be a member or nonmember.
  • The contact will not be saved.


1015 - Contact not uploaded because of missing a required field. Contacts must have either a first name, last name, email, or phone number.

  • This error occurs when an uploaded contact is missing one of the required fields.
  • First name, last name, email, or phone number.
  • The contact will not be saved.